FAQ

The FCC Offenburg will take place from August 11 to 12, 2018 at the Exhibition Center Offenburg .

Saturday, August 11, 2018: 10 am to 6 pm (Ticket sales ends at 5 pm)
Sunday, August 12, 2018: 10 am to 5.30 pm (Ticket sales ends at 4.30 pm)

The last reentry is 30 minutes before the end of the event.

All prices and further information can be found directly in our Ticket-Shop! Admission tickets and tickets for the photo session are available in advance in our online shop. Autograph tickets are sold only on the event directly at the guest table.

Yes, we are looking for crew members for our event. If you are interested in attending the Event as a volunteer, please fill out the registration form and send it by email to crew@filmundcomiccon.com. Please let us know if you have already worked on other conventions and in which area you would like to assist.

Yes, there will be a stage plan about 2-4 weeks before the event, which can be viewed online. In addition, there will be on site stage plans on display and in the program book. Changes are always reserved.

We will put a hall plan online about 2 to 4 weeks before the event. In addition, there will be on site hall plans on display and also in the program book. Changes are always reserved.

If a guest cancels his appearance; all already sold photo session-tickets will be refunded. However, entry tickets will not be refunded or exchanged due to guest cancellation.

Of course, several people can take a picture together with the guest star. However, each person who wishes to participate in the photo requires a separate ticket for the photo session and, of course, also gets an own photo print. If you want to have the picture signed, you also need a ticket for the autograph session.

Exception: Children up to 6 years old are free to take the photo with their parents. However, each parent needs his own voucher.

We recognize that getting a photo with a guest can be important. Therefore, when you meet the guest to obtain your autograph, there is usually no further charge for taking a photo with them.

However, as the day progresses, it does sometimes become necessary to stop photos in order that the guests can get through demand and meet more people, otherwise there would be fans that would go home not having met them at all.

Please also bear in mind that whilst guests are often willing to pose for photos with fans, there may be many reasons why they decline. If this happens please do respect their wishes – there will be signs clearly on display to indicate when photography is not allowed.

The autograph tickets are sold directly to the stars at the tables. Each ticket is valid for one autograph. If you want to have multiple autographs, you need the corresponding number of autograph ticks. The guests bring their own photos. You can also have personal things like photos, books, DVDs, etc. signed. To buy an autograph ticket, you need an entrance ticket for the event.

Of course! The photo session and autograph tickets are ONLY valid for a photo or an autograph and do not include entrance to the exhibition grounds. You will either need a day ticket for the day, a weekend ticket or a VIP ticket.

Yes, you can get autographs and/or photos. For this you must buy the corresponding vouchers. Per autograph and / or photo you need a voucher!

The planned autograph and photo session dates can be found in the program booklet.

In the public areas of the event it is allowed to take photos and videos. Photos and videos are forbidden if the panels and autograph sessions are marked accordingly. Selfies with the guests are strictly prohibited and can lead to the exclusion from the event.

Photos and videos for commercial purposes are prohibited without the prior written consent of MHS Events GmbH.

Please note: Our guests have a right to privacy. We ask you to respect their wish if our guests do not want to be photographed.

Yes that is possible! We will have representatives of press and media at the FCC, who can film and photograph you. Apart from this, we will make phots and videos for the purpose of reporting on the event and for advertising purposes for the event. By entering the event, every visitor agrees that he may be photographed and filmed.

In order to be able to carry your weapon imitations on the Con without difficulty, they have to be subjected to a weapon check before entering the exhibition ground. You also have to follow different rules, which you can download here (PDF). All weapons that fell through the test will be held at the entrance for you, and will be returned to you upon leaving the Con.

On the FCC there is a wardrobe where you can store clothes and bags for a small fee during normal opening hours.

Yes. There are several thousand parking spaces available. Parking costs 3 € per day.

There will be several food stations at the Con. Own food and drinks may be brought along. Please note: Glass bottles are forbidden!

Yes. When you leave the venue, you will receive a stamp with which you can re-enter the event at a later time.

All VIP ticket holders receive the generic autograph and / or photo session vouchers (depending on the ticket category) in their VIP bag. These can be redeemed locally either on Saturday or Sunday with the favorite guest of your choice. A sufficient contingent is, of course, reserved. Please pay attention to the already determined photo session times of the individual guests.

You can pick up the VIP bag the whole weekend at the VIP INFO counter on presentation of the scannable VIP entry ticket.

Yes, there will be different inputs for the different ticket categories. These are pre-marked on our website and on the spot in the form of signs.

It can be an advantage to bring the ticket with you. However, it can also be scanned by mobile phone app

The Messe Karlsruhe (Karlsruhe Trade Fair and Exhibition Center) is barrier-free and therefore handicapped accessible. All halls as well as entrances are on the ground level, so that there are no access restrictions.

Get more information on the Karlsruhe Trade Fair website

Yes, children are allowed to participate in the event and receive free entry to the age of 6 years accompanied by a legal guardian. The child’s identification must always be carried along and must be presented if necessary.

Because the tickets are not personalized, it is no problem to buy them and give them away. You don`t have to report it when you transfer the ticket to another person.

A disabled person with a “B” in their identity card is allowed to bring a accompanying person free of charge. They buy a ticket of their choice, and the accompanying person is allowed to pass the check-in.

No, a weekend ticket is only valid for one person. As soon as the weekend ticket is redeemed, the person gets a fixed ribbon around the wrist, which cannot be removed and passed on. If manipulation attempts are present, this person is expelled by the exhibition grounds.

At the time of the event, we will sell a certain contingent of admission tickets at the box office. Tickets for the photo session are limited for time reasons and can be sold out at the time of the event, as they are already available in advance. Autograph tickets are only sold at the table of the guests.